Effective Date: January 1, 2025
Last Updated: February 11, 2025

Our Digital House, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our software (the "Application" or "Service").

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Service.

1. Introduction

This Privacy Policy applies to all users of our Application, which may include property owners, investors, real estate agents, property managers, and other stakeholders. It describes the types of information we collect, how we use and protect it, and your rights regarding your personal data.

2. Information We Collect

We collect various types of information to provide and improve our Service, including:

a. Personal Information

• Name and email address
• Business name, role/title, and related professional details, where applicable

b. Financial Information

• Records related to real estate investments and transactions, when provided by a user of the Service

c. Property and Asset Data

• Real estate details, agreements, contracts, ownership history, assets, quotes/work orders, warranties, and other information provided by a user of the Service, service provider, other stakeholder, or through third parties (e.g., data service providers)

d. Usage and Technical Data

• IP address, browser type, and device information
• Log data, including access times and interactions with our Service
• Cookies and tracking technologies (see Section 8)

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Service
• Facilitate transactions and financial reporting
• Ensure security and prevent fraud
• Communicate important updates and service-related messages
• Conduct analytics to enhance user experience
• Comply with legal obligations and regulatory requirements

4. Sharing and Disclosure

We do not sell or rent your personal information. However, we may share it under the following circumstances:

• With Service Providers: We may partner with third parties to process payments, provide hosting, and analyze data.
• For Legal Compliance: We may disclose information if required by law, legal process, or to protect our rights and the security of our users.
• During Business Transactions: In the event of a merger, acquisition, or sale of assets, user data may be transferred to the new entity.

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When data is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement security measures to protect your data, including:

• Encryption: Securing sensitive data at rest and in transit
• Access Controls: Restricting access to authorized personnel
• Regular Audits: Monitoring and improving our security practices

However, no system is completely secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security.

7. User Rights and Choices

You have the following rights regarding your personal data:

• Access & Correction: Request access to your data and correct inaccuracies.
• Deletion: Request deletion of your account and personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails and adjust cookie settings (see Section 8).

To exercise your rights, contact us at privacy@ourdigital.house.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve our Service. These can include:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand usage trends
• Marketing Cookies: Used for promotional purposes (with user consent)

You can adjust cookie settings or opt-out via our website’s cookie preferences.

9. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with external platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before interacting with them.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Significant changes may be communicated via email or in-app notifications.

11. Contact Information

For privacy-related questions, concerns, or requests, please contact us at:

Our Digital House, Inc.
privacy@ourdigital.house